Your safety is our priority
At 9jili, we believe entertainment is enjoyable only when done responsibly. We are always ready to help keep your gaming experience safe and in control.
Why is responsible gaming important?
Online gaming is a form of entertainment — but if it becomes uncontrolled, it can have a negative impact on personal and family life. 9jili is always committed to ensuring the protection of its players. Our platform has all the tools to help you keep gaming a fun and safe experience.
We believe that with the right information and the right tools, every player can keep their gaming within a healthy form of entertainment. That is why 9jili operates this platform exclusively for players aged 21 and above, and access by minors is strictly prohibited.
Keep your gaming in control
Deposit Limits
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a set waiting period.
Time-Out Feature
If you want to take a short break, use the time-out feature. You can temporarily suspend gaming access on your account for anywhere from 24 hours up to several weeks.
Self-Exclusion
If you feel that gaming is affecting your daily life, choose self-exclusion. This option completely deactivates your account on a long-term basis.
Session Time Limits
Set a maximum time for each gaming session. When the set time is up, the platform will automatically notify you and give you the opportunity to take a break.
Gaming History Review
You can view the full history of all your bets, deposits, and withdrawals at any time. Understanding your own gaming patterns is the first step toward responsible play.
Age Verification
9jili strictly follows a 21+ age verification policy. No minor may use our platform, and any account under suspicion is deactivated pending verification.
Recognising the signs of problem gaming
Gaming problems often grow gradually and may not be obvious at first. If you notice the signs below, seek help right away. 9jili is always committed to standing by your side.
Warning signs
- Repeatedly playing to try to recover lost money
- Hiding gaming from family or friends
- Being unable to stop gaming or repeatedly failing to do so
- Neglecting daily tasks, family, or work
- Spending money needed for necessities on gaming
- Feeling restless or irritable when unable to play
- Continuing to game by taking on debt or borrowing money
Tips for safe gaming
Before you start gaming, decide how much you can afford to spend and never exceed that limit. 9jili's deposit limit feature helps with this.
Keep gaming as entertainment — not the main activity in your life. Do not play for more than a set amount of time each day.
Winning and losing are both a normal part of gaming. Playing more in the hope of recovering lost money is never the solution.
Avoid gaming when you are intoxicated, under stress, or feeling down. Making decisions with a clear head is always the wiser choice.
Rather than staying in long sessions, take regular breaks. Use the time-out feature and spend time on other leisure activities.
For adults only
9jili is a platform operated strictly for players aged 21 and above. It is our ethical responsibility to comply with the age restrictions applicable in Bangladesh. Creating or using an account by any minor is strictly prohibited, and any such account identified will be closed immediately.
Our request to parents and guardians — use parental control software and monitor device usage to ensure your child or teenager cannot access any online gaming site.
We are here when you need help
If you or someone you care about has any concerns about gaming, contact the 9jili support team. Our specialist team will help you activate the tools you need and guide you in the right direction.
9jili Support Team
Important advice
Remember — gaming is for entertainment only. Never consider gaming as a source of income. If you feel the situation is getting out of control, do not hesitate to seek help without delay.
We fully protect your privacy. Any concern you share with us will be used solely for the purpose of providing support — for no other purpose.
Details of the responsible gaming policy
How deposit limits work
You can set daily, weekly, or monthly deposit limits from your account settings. The minimum deposit amount at 9jili is ৳500. Reducing a limit takes effect immediately, but increasing a limit is subject to a 72-hour waiting period — this prevents impulsive decisions.
Self-exclusion process
Once you choose self-exclusion, all gaming activity on your account will be suspended. Even after the set period ends, you will need to contact the support team and complete a confirmation process to reactivate your account.
Reality Check System
9jili's reality check feature notifies you at regular intervals about how long you have been playing and how much you have spent. These reminders help you stay aware and make informed decisions.
Account Security
Use a strong password to keep your account secure and do not share your login details with anyone. Stay mindful to ensure that family members cannot use your account without your permission.
Enjoy the world of 9jili responsibly
Enjoy entertainment with us with safe gaming assured. We are always ready to help.